When it comes to the hospitality industry, more and more hotel guests are demanding new and upgraded amenities. As 2013 approaches, hotels are expected to boost spending on new and upgraded amenities to attract more hotel guests.
On average, the hotel industry is expected to spend 33% more on improvements in 2013 than in 2012.
The most in demand new amenities and upgrades include:
- Fitness equipment
- Flat screen TVs
- Redesigned lobbies
- Redesigned rooms
- New bedding and beds
- High-Speed Internet Access
- Renovated Restaurants
- Upgraded Exercise Rooms
The majority of spending on new amenities and upgrades will go to renovating lobbies.
When a lobby appears recently renovated, hotel owners see higher occupancy rates and daily fares in comparison to outdated hotels.
It is especially important to make hotel upgrades during a tough economy because hotel guests are more likely to complain about tired looking hotel facilities and less likely to return or recommend the hotel to potential guests.
To become an extremely attractive hotel, the hospitality industry recommends high-tech amenities be introduced to the hotel guests experience such as in-room iPads.
Guests can use tablets like the iPad for screen to order room service, call for a taxi or request a bill to check out. About 82% of hotel guests will reserve a room at a hotel that provided them access to tablets because they use tablets such as iPads an average of 11 times per hotel stay.
Out of this 82% of hotel guests, 41% will order in-room food, 21% will request a wake-up call and 7% will call for a housekeeper via hotel iPads.
If you’re worried about iPad theft, a cable to hotel furniture can be attached to iPads featured in hotel rooms.
Read Edwards & Hill Office Furniture’s article The Right Hotel Furniture: How To Make Your Hotel More Inviting and Comfortable For Hotel Guests for more information.
At Edwards and Hill, we are here to provide you with hotel furniture choices that will fit every segment of the hospitality industry – hotel rooms, lobbies, restaurants, bars and cafeterias to achieve the look you want for your interior design. Click here to review the hospitality furniture lines Edwards & Hill Office Furniture has available.
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Source: http://www.latimes.com/business/la-fi-travel-briefcase-20121008,0,7148066.story