Do you operate your very own hair salon? There’s a way you can easily increase your customer satisfaction and yield more sales.
No, it’s not just about your quality of service. You can retain customers and generate more business leads by providing utmost customer care.
You can start to accomplish high quality customer care with exceptional hospitality furniture.
Hair Salons are notoriously known for long waits. You want your customers to be as comfortable as possible in your lounging area as well as the styling chair.
Assuring comfort is a sure way to create economic stability for your business.
Salon referrals come predominately from word of mouth. If your salon develops a good reputation for quality customer service, more business opportunities will come your way as you improve your relationships with customers.
There are three key ways hospitality furniture can increase your overall customer satisfaction and business lead generation:
-Ergonomic furniture makes customers feel special, valuable when they do business with your company.
-Comfortable seating helps clients wait patiently on days you’re in high demand.
-Good hospitality can make customers more open about client needs and you can rest assured you will effectively address those needs.
Bottom line: If you want to run a successful salon enterprise, you need to address your interior design aesthetics.
The right salon furniture will portray your salon as the best salon for the specific services you offer. The Salon as a whole will give off a sophisticated, clean, elegant aura of luxury that’s irresistible to clients.
The following hospitality furniture items will help you increase your Salon customer satisfaction instantly:
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Ergonomic styling chairs. It’s essential that your salon offers comfortable styling chairs because that’s where your clients will spend the majority of their time. As a stylist, you should purchase styling chairs that are easy to operate and easily adjustable to meet different customer needs. Keep three words in mind while shopping for styling chairs: Comfortable. Sturdy. Functional.
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Reclining chairs for shampoo bowls. This will prevent your clients from straining their necks as you shampoo and rinse their hair.
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Manicure tables. Offering manicures at your hair salon is a quick and easy way to make extra cash. Be sure to purchase both mobile and fixed manicure tables. Mobile manicure tables are great for a compact salon as the tables can be folded and stored easily.
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Pedicure chairs. These are in high demand for salon clients, especially the ones that feature magazine racks and cup holders. If you want to enhance a modern look of your salon, invest in massage chairs that clients can enjoy as you give them pedicures.
Remember, clients believe in your ability to make them beautiful based on the aesthetics of your beauty equipment and hospitality furnishing.
The interior design of your salon will always reflect the quality of service your salon has to offer.
Edwards & Hill Office Furniture is here to furnish and beautify your salon interior design today.
Take a look at our hospitality furniture options and learn about our interior design services now.
Edwards & Hill Office Furniture is a leading office planner and supplier for commercial companies, government agencies and individual consumers nationwide. We sell and install office furniture. We design and plan office layouts from start to finish. We even help you relocate and handle planning, marketing, public relations, and film and video production.
Contact Edwards & Hill by clicking here or call us at 410.884.8450 today! We are here to serve you!
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Source:
http://www.vivocha.com/2012/11/customer-service-in-tourism-industry/