The reception area is one of the most important part’s of your business office.
In the business world, first impressions are everything, and your client’s opinion of your business starts the moment he or she walks through your front door. An office space that is more inviting and comfortable has a better chance of building a positive client experience. Here are a few things you can do to make sure your reception area is giving the right impression.
A Good Place to Sit
Emphasis on good. Even if your waiting area isn’t always full, it’s still important to provide ample areas for visitors to sit comfortably while they wait. Keep in mind, the happier your guests are in your reception area, the less likely they are to go knocking on your doors for assistance. You want to provide clients with a reception area that makes them want to stay–like they could fall asleep it’s so comfortable. That means investing in quality chairs and sofas.
Provide Appropriate Lighting
There are so many options when it comes to lighting these days, and it’s doubly important that you make the right choice when it comes to your reception area. Not only does the lighting need to be functional and provide enough lighting to allow guests to easily read, but you also want to catch the right mood. Soft, bright lights will give people a sense of calm and ease. Low, warm lights emit a more homey feel to your reception room atmosphere. Avoid lighting that feels cold and artificial, such as fluorescent bulbs.
Add Memorable Details
While a water cooler is a good idea for the reception area, set your business apart by offering something more fun and unique. Try a carafe fruit-infused water or lemonade instead. Additionally, add some points of visual interest to your reception area. Things like fresh flowers, a well-maintained fish aquarium, or unusual piece of art can help hold the interest of your clients as they wait.
Get Rid of Clutter
Reception areas often get busy, which is why you can’t afford to lose any real estate to clutter. Plus, a cluttered entrance suggests that staff are lazy and makes your reception area feel suffocating. You should think carefully about the front desk and any other important areas, such as a main product display. If your reception desk looks overcrowded, that will send the wrong signal to new clients. Make sure your reception desk is large enough so that staff can sprawl out without creating a mess.
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